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Our Company Policies:
Sales Policy
Our goal is simple; to make sure you are happy and satisfied with your purchase.
Refunds We state the condition of items to the best of our ability. If you have any questions about an item you are considering ordering, please feel free to contact us via email before purchasing. If the rare occasion arises where you feel you must return an item, contact us for return instructions within three (3) days of receipt of your item. Returns are allowed (minus original shipping/handling and insurance charges). The item must arrive back to us within seven (7) days, with the Touch of Flair, “INK STAMP” in place and the item in the same condition as shipped postage paid.
Payment
All funds to be paid in USD. We accept Certified Checks, Paypal, Money Orders and Personal Checks (be aware the merchandise will NOT be shipped until the check has been cleared through the bank). Please make out the Personal Check or Money Order to Reid or Sherry Lisak, not Touch of Flair Antiques.
Shipping
All quotes are for shipping/handling and insurance. We pack all items extremely well and rarely have breakage, but insurance is recommended. We ship USPS Priority. Heavier, more expensive items are generally shipped UPS. If you prefer a different method of shipping, please email us with the specifics. If payment method is Certified Check or Money Order we ship within 2-3 days of receipt. Reminder – Personal Check means waiting for check to clear. We will gladly combine purchases to save you money. Shipping destination is US only.
Damage
In the unlikely event that your purchase should arrive damaged, please contact us immediately so that we can begin the insurance claim process. Please do NOT return damaged items to us as this will void the insurance coverage.
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